kurteus™ is designed to provide business practitioners with simple yet powerful tools that deliver the three core elements required to improve business performance: insights, action and measurement.

Insight

Without insights, it’s virtually impossible to improve business performance. For business users, accessing timely and relevant data with which to glean insights is often a difficult and frustrating process.

With this in mind, we developed an insight-generating dashboard that provides a simple-to-use yet extremely flexible interface. Real-time financial information, process information and operational information is readily accessible in many perspectives.

The dashboard allows users to peer at their business from a high level, drilling down in any area to quickly identify process bottlenecks and inefficiencies, view the cost of operations versus financial yields and identify performance opportunities.

It’s easy to gain context by manipulating the information from a myriad of segmentation and comparative perspectives. With the click of a mouse, the data can be segmented by market, by geography, by risk classes, by process parameters and by virtually any special customer status you store within your systems of record. This makes it easy to identify work drivers, understand the effects of new policies, regulations or economic conditions and gauge effectiveness of functional areas.

The net result is a dashboard that delivers a robust informational model required for opportunity generation, service gap identification and incoming risk identification.

Action

Often, business practitioners glean insights about how to improve performance in a certain area but action is not taken because the change process can be cumbersome. At most utilities, implementing new strategies is a lengthy process and IT resources are limited.

kurteus™ circumvents this problem by offering all the tools necessary to make strategic process changes with maximum flexibility and minimal effort. There is little need for technical assistance. Through a simple drag-and-drop, rules-based interface, business users can create new strategies and run them through simulations with a couple clicks of a mouse.

The outputs of the simulation are reflected in easy-to-understand reports that let you look at the impact of the new strategy versus a business-as-usual view. The strategy can then be deployed into production with a few more clicks.

Measurement

In order to gauge business performance, you have to be able to measure the effect of your strategies. Not only do they have to be measured, they have to be put into context by benchmarking against historical performance, cost of service delivery and many other metrics.

kurteus™ facilitates this measurement, giving you a view into financial performance relative to operational expenditure. Quickly measure and understand where performance is improving, staying constant or degrading. Easily track all your key performance indicators (KPI’s) from one, unified interface, benching them against one another for a holistic understanding of performance.