Classifying Time Zero Intelligence as 'reporting' would be an injustice. Unlike a canned report, the Time Zero Intelligence dashboard lets you look at your data now, at 'time zero'. That way, you're always seeing the most recent view to ensure well-informed decisions. Best of all, Time Zero Intelligence integrates your business intelligence (BI) and customer intelligence (CI) into a single, cohesive view. This lets you compare financial data to operational data, compare performance of ultra-granular segments against one-another and see what treatment steps are driving payments. It's easy to look at your business from a financial perspective and an operational perspective, drilling from high-level views right down to individual accounts. Additional tools allow users to look at every aspect of their business through segmented views of process, programs and markets. Features: Outcomes:
Technology
Whether you use kurteus™ to manage your entire portfolio or apply it to a more focused area, the Talkonomics™ Process is the engine running under the hood. These are the technologies used by the Talkonomics™ Process: Risk Response Treatment Decisioning Customer risk is constantly in flux, often changing by the day. Risk Response Decisioning measures each customer daily, ensuring treatments are continuously in sync with account-level risk. Time Zero Intelligence We realize how frustrating it can be to get access to timely and relevant business reports. To make good decisions, you need access to live reports that show you what’s happening now, in ‘time-zero’. Furthermore, you need to be able to manipulate your reports to look at them from a myriad of perspectives. In short, a canned month-end report just won’t cut it. Kurteus offers a dashboard that delivers live, time-zero reporting that users can easily manipulate. Account Level Segmentation Strategies At every utility, there are ...
