Kurteus Risk Score provides a solution to identify risky accounts sooner, supporting proactive treatment to mitigate charge-off risk. Our methodology creates account-level risk segmentation scores that are actionable in your business process and analytics. The Kurteus Risk Score measures each account's level of responsiveness to treatment activities. It also uses account financial standing, historical behaviors, ability to contact account holder, and many other risk indicators specific to your customer base. For Risk Scores to be most effective in delivering improved financial results, they need to be integrated into your business processes, which is why the Kurteus Risk Score is seamlessly merged into Risk Response Treatment Decisioning. Features: Outcomes:
Kurteus enables the delivery of consistent two-way messaging and services through multiple channels. It's called Unified Communications. Delivering improved customer care while minimizing the cost to serve requires automated communication tools that create a conversation with customers. The Unified Communications technology delivers specific messages based on unique account attributes regardless of channel. The closed-loop system was designed specifically to enable you to have more communication with your customers without driving work into the organization. Customer self-serve functionality can be added through our suite of applications offered via web and voice channels. This allows your customers to self-manage every time you reach out to them and every time they reach out to you. Features: Outcomes:
