Kurteus - Utility Customer Risk Management http://kurteus.com Talkonomics Thu, 22 Mar 2012 15:31:14 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 New Approach to Commercial Energy Conservation: Feedback Loop http://kurteus.com/2012/03/14/approach-commercial-energy-conservation-feedback-loop/?utm_source=rss&utm_medium=rss&utm_campaign=approach-commercial-energy-conservation-feedback-loop http://kurteus.com/2012/03/14/approach-commercial-energy-conservation-feedback-loop/#comments Wed, 14 Mar 2012 14:19:53 +0000 Kurteus http://kurteus.com/?p=1007 http://kurteus.com/2012/03/14/approach-commercial-energy-conservation-feedback-loop/feed/ 0 Insight and Agility: The Keys to a Complete Customer Experience http://kurteus.com/2011/12/12/insight-agility-keys-complete-customer-experience/?utm_source=rss&utm_medium=rss&utm_campaign=insight-agility-keys-complete-customer-experience http://kurteus.com/2011/12/12/insight-agility-keys-complete-customer-experience/#comments Mon, 12 Dec 2011 19:06:51 +0000 Alex http://kurteus.com/?p=666 http://kurteus.com/2011/12/12/insight-agility-keys-complete-customer-experience/feed/ 0 The Unified Experience: Channel Switching & Message Shifting http://kurteus.com/2011/12/02/cx-squared-channel-switching-message-shifting/?utm_source=rss&utm_medium=rss&utm_campaign=cx-squared-channel-switching-message-shifting http://kurteus.com/2011/12/02/cx-squared-channel-switching-message-shifting/#comments Fri, 02 Dec 2011 17:52:38 +0000 Alex http://kurteus.com/?p=611 http://kurteus.com/2011/12/02/cx-squared-channel-switching-message-shifting/feed/ 0 Business-as-a-Service http://kurteus.com/2011/11/15/business-as-a-service/?utm_source=rss&utm_medium=rss&utm_campaign=business-as-a-service http://kurteus.com/2011/11/15/business-as-a-service/#comments Tue, 15 Nov 2011 14:19:38 +0000 Alex http://kurteus.com/?p=540 http://kurteus.com/2011/11/15/business-as-a-service/feed/ 0 The Shifting Role of the CSR http://kurteus.com/2011/11/14/shifting-role-csr/?utm_source=rss&utm_medium=rss&utm_campaign=shifting-role-csr http://kurteus.com/2011/11/14/shifting-role-csr/#comments Mon, 14 Nov 2011 16:19:19 +0000 Alex http://kurteus.com/?p=519 http://kurteus.com/2011/11/14/shifting-role-csr/feed/ 0 Customer Self-Service Models: Pull v. Push http://kurteus.com/2011/09/13/customer-self-service-models-pull-v-push/?utm_source=rss&utm_medium=rss&utm_campaign=customer-self-service-models-pull-v-push http://kurteus.com/2011/09/13/customer-self-service-models-pull-v-push/#comments Tue, 13 Sep 2011 20:18:07 +0000 Alex http://kurteus.com/?p=493 http://kurteus.com/2011/09/13/customer-self-service-models-pull-v-push/feed/ 0 Coming soon… http://kurteus.com/2011/07/18/coming-soon/?utm_source=rss&utm_medium=rss&utm_campaign=coming-soon http://kurteus.com/2011/07/18/coming-soon/#comments Mon, 18 Jul 2011 20:12:30 +0000 Kurteus http://dev.kurteus.com/?p=131 http://kurteus.com/2011/07/18/coming-soon/feed/ 0