• Balance Customer Risk

    Customer risk management is a three-pronged approach.
  • Outcomes

    Communicate with more of your customers to reduce billing & collections costs and avoid bad debt expenditure
  • Consumption Management

    Realize mass conservation with the kurteus Consumption Management Toolset
  • Reduce Cost-to-Serve

    Improve current margins by leveraging self-management service channels
  • Fluid Conversations Decrease Risk

    Use kurteus to have smart conversations with your customers, reducing debt and costs

we make it easy for you to deliver a complete customer experience that mitigates financial risk and manages service costs

Charge Off Management

Ensure maximum returns from your agencies, reducing net charge-offs.

Inactive Management

Avoid unnecessary charge-offs and agency fees.

Active Management

Proactively engage customers to optimize operations and mitigate risk.

ConsumptionManagement

Help customers save money and use conservation programs.

what is kurteus?

kurteus is a utility-specific customer risk management solution. It delivers lower charge-offs, lower cost-to-serve and higher customer satisfaction by employing the latest in automated decisioning, service delivery and customer intelligence technology.

 

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